Corona Virus - COVID19



Camp Goodenough has a Site Specific COVID-19 Management Plan in accordance with our Industry Specific Plan.  We are registered with NSW Health as a COVID SAFE BUSINESS.



Camp Goodenough is committed to ensuring the health and safety of all those attending our venue.


To this end, this policy sets out steps that the Organisation is taking in order to tackle the coronavirus outbreak, alongside expectations that are placed upon our staff and guests.


For the safety of yourself and others at our venue, this policy must be followed at all times.


We strongly encourage you to follow guidelines from the World Health Organisation on infection control, both whilst at our venue and in your daily life. These include:

  • frequently cleaning your hands by using alcohol-based hand sanitiser or soap and water

  • when coughing and sneezing, covering your mouth and nose with flexed elbow or tissue, throwing this tissue away immediately and washing your hands, and

  • avoiding close contact with anyone who has fever and cough.



If you contract the virus :-

If you begin to display symptoms of the virus, you must follow Government guidance to find out what to do next. You must seek medical attention and notify the Camp Management at the earliest opportunity.


In order to protect your fellow guests and our staff, you are required to remain absent from the workplace or leave our venue immediately.


Any Staff members are required to get a medical clearance from a doctor prior to returning to our workplace/ venue.


If you have contact with a confirmed case of the coronavirus


If you have been in contact with someone who has a confirmed case of the coronavirus, as a Staff Member, you are required to notify Management immediately. If you are a proposed guest, you are not permitted to attend the camp until you have a medical clearance from a doctor.

If you have contact with a suspected case of the coronavirus

If you have been in contact with someone who has a suspected case of the coronavirus, you are required to notify the Camp Management immediately.

Even if you are not displaying any symptoms, as a Staff Member, we may take the decision to send you home and require you not to attend work as a safety precaution.  As a guest, we would like to protect other guests and our staff and ask that you do not attend the camp.



As time progresses, it may become necessary for the business to temporarily reduce or cease operations, for example if someone in the workplace or someone visiting our venue is diagnosed with coronavirus.

Camp Goodenough will follow the guidance of the Health Department to ensure the health and safety of our Staff and Guests at our Venue.


Given the uncertainty due to the effects of COVID19, we offer the following :


School Groups that have paid deposits and confirmed bookings for 2020/21/22

We will do everything we can to secure alternate dates later in the year and deposits will be transferred to alternate dates if available in 2020/21/22.


School Groups that have not paid deposits

As there is no financial loss to the school, we may offer dates not secured by way of deposit and booking agreement to another school that has paid and returned booking agreements.  Bookings are not confirmed until receipt of your deposit and a Booking Agreement.


Schools that have regular permanent bookings for a particular time of the year will not forfeit dates for 2021/22 if they are unable to attend their regular booking for 2020/21 due to COVID19 restrictions.


We have temporarily suspended our group booking cancellation policy whereby a group would have been responsible for 50% of the camp fees for estimated numbers booked if they cancel within 4 weeks of their booking dates. 


We do however, reserve the right to charge a cancellation fee for individuals or groups once we have placed orders with suppliers.  This is currently 1 week prior to arrival of your group. 


For all concerns or queries in the first instance - please contact your School Administration as we are in direct contact with them in the lead up to the camp booking.


Wishing everyone good health during these unprecedented times.